Refund policy

At Solino Home we stand behind our products and look to delight our customers. However, if you are not satisfied due to any reason and would like to exchange or return a product, we’ll gladly assist you in order to make things right.

• We offer a 30 day exchange policy for products bought on our website
• For other channel partners, we follow their individual guidelines on returns and exchanges. We don’t directly accept returns or exchanges on products purchased by third-party websites. However, you can always contact the particular website for assistance on their policy
• All ‘sale’ products are non-returnable
• Once used, products cannot be returned
• All items being returned must be folded and in their original individual packaging.

All returns should be authorized beforehand. To initiate a return or exchange, send us an email on hello@solinohome.com along with your order ID and our customer service desk will assist you.